Terms of Service

By accessing or using the RelaunchAI website, submitting an inquiry through our forms, or engaging us for services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our site or services.

RelaunchAI designs and builds redesigned websites for local businesses using AI-assisted workflows. We offer several service tiers (for example, Starter, Standard, and Premium), which vary in scope, features, and delivery timeline. The specific deliverables, timeline, and pricing for your project will be confirmed with you directly before work begins and, for paying clients, detailed further in a separate signed service agreement.

We reserve the right to modify, pause, or discontinue any part of our services at any time, including the features or packages described on this site.

Projects are typically billed using a deposit against the total project fee, with the remaining balance due at or near completion (for example, a 50% deposit to begin work and a final 50% payment before launch). Some services, such as ongoing maintenance or hosting, may be billed on a recurring subscription basis.

Deposits and payments made toward a project are generally non-refundable once work has begun, except as otherwise agreed in writing. Cancellation terms, refund eligibility, revision limits, and other project-specific details are governed by the separate signed service agreement provided to paying clients, which takes precedence over this general summary in the event of any conflict.

Payments are processed through our third-party payment processor, Stripe. We do not store your full payment card details on our own systems.

Once a project is paid in full, you own the final delivered website content created specifically for your business — including your business's copy, images you provided, and your branding as incorporated into the site.

RelaunchAI retains ownership of the underlying template framework, design system, reusable components, and any proprietary tooling or code patterns used to build your site. These elements may be reused across other RelaunchAI client projects. Nothing in these Terms transfers ownership of our underlying framework, tooling, or pre-existing intellectual property to you.

Our services and website are provided "as is" without warranties of any kind, express or implied. To the fullest extent permitted by law, RelaunchAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising out of or related to your use of our website or services.

Our total liability for any claim arising from these Terms or our services will not exceed the amount you paid us for the services giving rise to the claim in the six months preceding the claim.

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our site or services after changes are posted constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in Texas.

Questions about these Terms can be sent to hello@relaunchai.com.